By confirming our services and paying a deposit to secure your booking, you are confirming that you have read and understood our Terms of Business. If you have any questions or require clarification, please do not hesitate to contact a member of our team.
Charges are for the rental of fully staffed casino tables & all equipment supplied for the hours specified on your final invoice, including necessary set-up and breakdown periods. If requested, additional hours will be billed to the CLIENT at 30% of the total cost per hour (increments of one hour for periods of 15 – 60 minutes). The client will be afforded the opportunity to extend the event the day of the event provided all of the terms and conditions of the contract are met, at the discretion of the acting representative of Gray Events Ltd (trading as Casino Hire UK).
Gray Events Ltd (trading as Casino Hire UK) will only supply equipment as detailed on your invoice/booking form. Any lighting (other than pre-booked lighting equipment) or seating that is required will have to be provided by the venue and/or client unless otherwise agreed.
In the event the CLIENT should cancel this contract within 60 days of the event, CLIENT agrees to pay Gray Events Ltd (trading as Casino Hire UK) no less than 30% of the total amount due for the entire event or £100 per table booked, whichever is the greater (any deposit already given will be deducted from this amount).
In the event the CLIENT should cancel this contract within 28 days of the event, CLIENT agrees to pay Gray Events Ltd (trading as Casino Hire UK) in FULL. In the event of client cancellation, ALL deposits are non-refundable.
In the event Gray Events Ltd (trading as Casino Hire UK) cancels the contract at any time, then the CLIENT’S deposit and all money paid will be fully refunded.
Where an event is shortened, amended or cancelled due to adverse weather conditions, or circumstances beyond our control, no refunds can be issued. Credits for future events may be issued as a goodwill gesture when an event is cancelled due to adverse weather conditions, or circumstances beyond the clients’ control or Gray Events Ltd (trading as Casino Hire UK). Credits must be used on a similar event and used within 12 months of the original date. This date must be declared no later than 28 days after the original event date.
COVID-19 PANDEMIC UPDATE
REVISED AUGUST 2021
If your event needs to be cancelled due to Government restrictions in relation to the Covid-19 pandemic, we will honour your initial deposit for a future rescheduled date. If the event is time-sensitive and can no longer go ahead or be rescheduled for the future, we will refund your deposit in full.
It is the responsibility of the client to make sure that all equipment will fit into the space provided at the venue. Our equipment requires a solid floor to stand on and has to be fully shielded from weather conditions. When an event is set up in a Marquee or outdoor space, it is the clients’ responsibility to make sure that our equipment will not be subject to damp or wet conditions, and that our staff is not subjected to sub-standard working conditions (such as no heating or ventilation). Gray Events Ltd (trading as Casino Hire UK) and their representatives reserve the right to refuse to set up if these conditions are not adhered to. If the client fails to supply suitable conditions for set up, as described above, this will be taken as a cancellation by the client (please see our cancellation policy above). Although we endeavor to communicate with a venue, it is the clients’ responsibility to make sure that we have suitable access prior to, and post-event. If the venue refuses entry for any reason, we bear no liability and as such, this will be taken as a cancellation by the client. (please see our cancellation policy above). We accept no responsibility for late or cancelled events due to venue difficulties, not previously discussed or arranged.
Gray Events Ltd (trading as Casino Hire UK) requires full, cleared payment for all events prior to arrival NO EXCEPTIONS. In the event that payment is not received prior to arrival, and ANY invoices are outstanding and remain unpaid for your event, this will be taken as cancellation by the client (see cancellation policy above) and any deposits given will be forfeit.
IT IS THE CLIENTS RESPONSIBILITY TO ENSURE THAT FULL CLEARED PAYMENTS FOR ALL REACH US PRIOR TO ANY EVENT, THERE ARE NO EXCEPTIONS.
PROTECTION OF OUR EQUIPMENT
Our equipment is valuable and we regularly update and maintain it to ensure that we are offering the best product possible. With this in mind we do not allow food or drink to be consumed whilst a guest is using our services. This may be politely enforced on the night and we request that clients (and their venues) provide side tables for use in our working area. Any guest that is judged to be a danger to the equipment or our staff, through intoxication, improper use or for any other reason, will be denied use of our equipment. This is an extreme measure and one that we do not wish to use. We further request that clients and venues do not move or handle our equipment once it is assembled and in place. We do not authorise any third party to move, dismantle, use or otherwise interact with our equipment without a member of our trained staff present. Any damage to our equipment caused by an unauthorised third party will be chargeable.
THE CLIENT represents that the event is hosted by THE CLIENT. In the event that THE CLIENT misrepresents the purpose of party or event, Gray Events Ltd (trading as Casino Hire UK) has the unilateral right to cancel/terminate the event and THE CLIENT would be the liable party for cancellation fees as previously stated.
By making payment the CLIENT agrees that they have been made fully aware of the terms of the Lotteries and Amusements Act 1976 and The Gambling Act 2005 and that gaming can only take place where prizes are awarded.
CLIENT agrees to be responsible for any damage done to the function room or any other part of the venue by the CLIENT, his/her guests, invitees, employees, independent contractors, or other agents under the CLIENT’s control. Gray Events Ltd (trading as Casino Hire UK) will not assume or accept responsibility for conditions beyond the control of staff representing them or damage to or loss of any merchandise or articles left in the room prior to, during, or following THE CLIENT’s function.
Gray Events Ltd (trading as Casino Hire UK) reserves the right to cancel this Agreement at any time, with or without notice, in the event that any term, condition or promise in this Agreement has been or is being violated. In such an event, there will be no reimbursement or credit towards any fee previously paid or any fee still owing.
If Gray Events Ltd (trading as Casino Hire UK) brings any action to enforce any of the terms, conditions or promises in this Contract, it shall be entitled to its reasonable solicitors’ fees incurred in such an action.
Unless a fee is paid or the Client makes a special request prior to booking, set up and break down times are entirely at the discretion of Gray Events Ltd (trading as Casino Hire UK). If set up is requested more than 2(two) hours prior to the casino opening times, an early set up fee may apply.
By agreeing to these terms and conditions your statutory rights are not affected.
Gray Events Ltd (trading as Casino Hire UK) reserves the right to change or modify any of these terms or conditions at any time. Should clarification of any of the above be required please contact us.